I had a crank no start issue and was referred to Dana Bros. by a shop that was backed up so I called them and they said they could look at it that day or the following morning depending when I could get it there. I gotta say while having your vehicle in the shop is never a pleasant ordeal, Josh Dana and his team (Ben, CJ and Jordan) were very professional, informative and certainly made this otherwise unpleasant ordeal much more palatable. The communication was unheard of to me, every step of the way I was contacted with issues that they were finding and giving me options which allowed me to make informed decisions in good faith and not feeling that I was held at the mercy of a shop and it's $$$ making agenda. My truck is back online and I plan on returning for suspension work. This is not a big fancy shop but I gotta say they do great work, are knowledgeable, have great reviews and are honest.......what more can I say. Thx Josh and to your team!
Robert, I know how stressful it can be to have your vehicle in the shop, so it truly makes my day to hear that we could help make this process as pleasant as it possibly could be for you. We do make it a priority to offer professional, honest, friendly service with great communication, so it's awesome to hear you got just that. Most of all, I'm glad that your truck is back in great working order! Thanks for sharing this insightful review. -Josh Dana, Owner
- Dana Bros. Automotive & Diesel Repair